Romabet Privacy Policy — We Keep Your Data Safe

Welcome to romabet. Your privacy matters to us. We believe your personal data belongs to you, and protecting it is our responsibility. This privacy policy explains how romabet collects, uses, and safeguards your personal information. It Terms & Conditions' A supplementary document.

Romabet collects your information in several ways. Below is a detailed breakdown of what types of information are collected:

Information Collected Directly From You:

• Full name, email address, mobile number, and date of birth.
• Residential address and nationality.
• National ID (NID) or passport number (collected during KYC verification).
• Payment details such as bKash/Nagad numbers (full account numbers are not stored).
• Information provided when contacting support.

Automatically Collected Information:

Romabet only collects your information for specific, legitimate purposes. We never gather data unnecessarily. The main reasons we use your information are:

• Account Creation & Management: To keep your romabet account running and deliver a personalized experience.
• Identity Verification: To complete age verification and the KYC process.
• Financial Transactions: To process deposits and withdrawals and maintain financial records.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligation: To comply with anti-money laundering laws and other regulatory requirements.
• Support Services: To resolve your issues and improve the quality of our service.
• Marketing: To send you relevant offers and promotions, only with your consent.

Romabet follows the highest industry standards to protect your personal data. Here's an overview of our security framework:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and automated threat detection systems.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Staff Training: Only authorized personnel may access user data, and they are bound by strict confidentiality agreements.

Data Retention Period: As required by law, we retain financial transaction records for a minimum of 5 years after your account is closed. Other data is securely deleted once it is no longer needed.

Romabet never sells your personal information. However, limited data may be shared in specific circumstances:

Romabet has strict data processing agreements in place with all third parties. They are not permitted to use your data for any purpose beyond what we have authorized.

Romabet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Cookie Types:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and settings.
• Performance Cookies: To understand which parts of the site are used most (anonymous data).
• Marketing Cookies: To show you relevant offers. Only activated with your consent.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

Romabet believes every user should have full control over their own data. You may exercise the following rights:

• Right to Access: You may request to know what information romabet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.

To exercise any of your rights support@romabet.im. romabet is required to respond within 30 days.

Romabet strictly does not serve anyone under the age of 18. Our platform is for adults only.

• Age verification is mandatory at the time of registration.
• We never knowingly collect information from minors.
• If an underage account is detected, it will be closed immediately and all associated data will be deleted.

Romabet may update this Privacy Policy from time to time as needed. When changes are made:

• For significant changes, advance notice will be sent to your registered email address.
• The effective date of any updated policy will be noted at the top of the page.
• Continued use of the site after any changes will be considered your acceptance of the updated policy.
• If you do not agree, you will have the option to close your account.

Previous versions of the Privacy Policy are available upon request through Support.

For any privacy-related questions, complaints, or data requests, please get in touch with us:

If you are not satisfied with how romabet handles a privacy dispute, you have the right to file a complaint with the relevant regulatory authority.