Romabet Terms & Conditions — Please Read Before Use

By accessing and using the romabet website (referred to as "we", "platform", or "site") and all related services, you agree to be bound by these Terms and Conditions. These terms form a legally binding agreement between you (the "User") and romabet.

Please read this entire document carefully before using romabet. If you disagree with any part of these terms, we ask that you refrain from using our platform.

These Terms and Conditions are published in both English and Bangla. In the event of any dispute, the English version shall prevail. A Bangla translation is provided for the convenience of users in Bangladesh.

To use romabet's services, you'll need to create a personal account. By registering, you confirm that:

• All information you provide is true, accurate, and complete.
• You are an adult residing in Bangladesh.
• You have not previously been banned from romabet.
• You may only operate one account.

Only one account is permitted per person, household, address, email address, phone number, IP address, and payment method. Any attempt to open multiple accounts will result in all accounts being closed and associated balances may be forfeited.

You are solely responsible for keeping your account information up to date. romabet will not be held liable for any issues arising from outdated or incorrect details.

You must be at least 18 years old to register and use romabet. This is not just our policy — it is a legal requirement.

For withdrawals or transactions above a certain threshold, romabet may require you to complete a KYC (Know Your Customer) verification. This may require one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Proof of payment method (e.g., bKash/Nagad account verification)

Withdrawals may be put on hold until KYC verification is complete. romabet reserves the right to verify user identity at any time, and accounts found to have provided false information will be closed.

All deposit and withdrawal transactions on romabet are processed in accordance with the following guidelines.

Deposit: romabet supports all major mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Minimum deposit amounts may vary depending on the payment method. All deposits are credited to your account instantly.

Withdrawal: Withdrawal requests are generally processed within 24 hours. However, pending KYC verification or security reviews may result in additional processing time.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings from bonuses are subject to wagering requirements before any withdrawal can be made.
• Romabet reserves the right to suspend withdrawals on any transaction deemed suspicious.
• Withdrawals to third-party accounts are not permitted.

The following rules apply when placing bets on romabet. Detailed rules specific to each sport or game can be found in the relevant section.

• Bet acceptance time: Bets are accepted at the odds displayed on the bet confirmation screen. Once a bet is confirmed, any subsequent odds changes will not apply.
• Maximum Win: A maximum win limit applies to each market and event. If this limit is exceeded, the bet may be adjusted proportionally.
• Cancelled Match: If an event is postponed or cancelled, the stake for the relevant bet will be refunded, unless otherwise stated in the specific rules.
• Technical Error: If incorrect odds are displayed due to a technical error, romabet reserves the right to void the affected bets.
• Live Betting: Bets placed on live events are accepted within a brief processing window. If the score or match situation changes during this time, romabet may void the bet.

All odds on romabet are variable and updated in line with market conditions. We always strive to offer the best and most competitive odds available.

Romabet offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before accepting.

General Bonus Terms & Conditions:

• Each bonus offer comes with specific wagering requirements. Typically, you are required to wager the bonus amount a set number of times.
• Bonus conditions must be met within a specified time limit. If the deadline passes, the bonus will be forfeited.
• Only one bonus can be active at a time unless the offer explicitly states otherwise.
• Bonus funds cannot be withdrawn directly. They must meet the applicable wagering requirements before they become withdrawable balance.
• Romabet reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on romabet. Violations may result in account closure and forfeiture of balances:

• Bonus abuse: Using multiple accounts or false information to exploit bonus offers.
• Match Fixing: Attempting to influence the outcome of any event, or using inside information related to any such event.
• Fraud: Attempting to breach platform security through hacking, viruses, or any other means.
• Money Laundering: Using romabet for money laundering purposes.
• Arbitrage Betting: Attempting to generate risk-free profits through systematic arbitrage.
• Use of third-party accounts: Placing bets on behalf of others or participating in professional betting syndicates.

If romabet identifies any of the above activities, it also reserves the right to pursue legal action against the account in question.

Romabet may suspend or permanently close an account without prior notice under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Registering with false or misleading information.
• Suspicious financial activity.
• Harassment or abusive behaviour towards other users.
• Court order or government directive.

You may request account closure at any time. It is your responsibility to withdraw all valid balances before the account is closed.

Romabet takes the protection of your personal data seriously. For full details on how we collect, store, and use your information, please refer to our Privacy Policy page.

In brief, we use your information for the following purposes:

• Account management and verification.
• Transaction processing.
• Sending relevant offers and promotions (with your consent).
• Fraud prevention and security assurance.
• Compliance with legal obligations.

Romabet never sells your information to third parties. Limited data may be shared only when required by law or for security purposes.

Romabet is not liable for:

• Bets lost due to internet disconnection or technical failure.
• Failure of third-party software or services.
• Unauthorized access to your account resulting from user negligence or inadequate security practices.
• Indirect or consequential loss or damage.

In any circumstance, romabet's maximum liability to you is limited to the total amount you have deposited over the last 30 days.

Romabet believes betting is for entertainment, not addiction. We encourage all users to play responsibly.

The following responsible gaming tools are available on romabet:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given time period.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Close your account for anywhere between 6 months and permanently.

If you're experiencing any issues with betting, please visit our Responsible Play Visit the page or contact support directly.

For any disputes or complaints with romabet, please contact our support team first. We aim to respond within 48 hours.

• We will endeavour to resolve complaints within 30 days of the date they are submitted.
• If you are not satisfied with romabet's decision, you may appeal to the relevant licensing authority.
• All legal matters relating to these Terms and Conditions shall be governed by the applicable law.